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Politeness in Depth · Lesson 2 of 6

When to Use Which

Age, relationship, setting — how Koreans read a moment, and the one rule that keeps you safe.

10 min
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언제 써요?반말존댓말reading the room

Knowing the levels is half the skill; the other half is reading the moment. Korean politeness isn't about a rulebook — it's about relationship. Here's how to read it safely.

존댓말 vs 반말

Two words sum up the choice: 존댓말 (jondaenmal — polite, respectful speech) and 반말 (banmal — casual speech). 존댓말 includes both 해요체 and 합니다체; 반말 is the no-요 casual form.

Three things Koreans read

  • Age — older than you almost always means 존댓말.
  • Relationship — stranger or new acquaintance → 존댓말; close friend of the same age → 반말.
  • Setting — shops, offices, and formal places lean polite or formal, even with peers.

The one rule that keeps you safe

When in doubt, stay polite. No one is ever offended by 존댓말 — at worst it feels a touch formal, which is a wonderful problem to have. Using 반말 too early, though, can feel rude. So: default to 존댓말 with anyone new, older, or in a formal place.

How 반말 actually begins

You don't just decide to drop into 반말 with someone — it's usually offered. The older or senior person says something like 말 편하게 하세요 (“speak comfortably”) or 말 놓으세요 (“let's drop the formality”). Until then, polite is perfect.

A note on ~요 vs ~ㅂ니다

Both are polite. ~요 feels warm and personal; ~ㅂ니다 feels formal and a touch distant. Service staff often use ~ㅂ니다 toward you; you can comfortably answer in ~요.

Try it

You meet your friend's mother for the first time. 존댓말 or 반말?Show answer
존댓말 — she's older and someone new. Polite is the only safe, warm choice.
You're unsure how close you are to someone. What's the safe default?Show answer
존댓말. No one is offended by polite speech; 반말 too early can feel rude.

What you just learned

  • 존댓말 = polite/respectful speech; 반말 = casual speech.
  • Age, relationship, and setting decide which you use.
  • When in doubt, stay polite — 반말 is usually offered, not assumed.
  • ~요 is warm; ~ㅂ니다 is formal — both are polite.

Quick check

Did it stick?

Three quick questions — instant answers, no grades, no pressure.

1.존댓말 means…

2.Meeting your friend's mother for the first time — which do you use?

3.The one rule that keeps you safe is…

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Want the why behind the words?

The reading path explains the culture and logic that make Korean click — a perfect companion to these lessons.